How do I unlock my account if it has been locked?

We lock your account after a number of unsuccessful login attempts in order to protect you from someone else trying to log in as you! 

If your account has been locked due to too many failed password attempts, please click on the "Forgot your password?" link when signing in. You will then receive an email with a link to reset your password and unlock your account. 

Call the Ninjas at 1-877-294-7737 or email them at if you have any trouble - they'll help you out!