What do I do if I have received a damaged or defective item?

If you believe you’ve received a damaged or defective item, please contact the Ninjas and be sure to include the following information: ​
 
  • - The original order number & your current shipping address
  • - Photographs of the defective or damaged item
  • - PO Number (the last or bottom 5-Digit Number on the white, inside tag of your garment)
  • - Description of how the product was fitting
  • ​- Did you notice the damage over time, or did it happen all at once?​

We’ll respond as quickly as possible and do all that we can to right the situation for you. 

How helpful was this article?