What is Final Sale?

Final Sale means no returns or exchanges. We unfortunately are unable to accept items that are purchased under our Final Sale policy back for return or exchange. 

It is safe to assume that our regular Sale items are not Final Sale. The Final Sale policy is only in place if the page specifically reads "FINAL SALE". Full-priced items purchased using a promotional code during Final Sale are still eligible for the standard returns policy. If the price of an item is in a standard black font, it is safe to assume it is under the normal policy; if the price of the item is in a red font, it is a Sale item subject to Final Sale policy.

For reference, the Final Sale items will be denoted in the left navigation menu, in which case it applies to every marked down item (items which have a price in red font next to a grey struck through price). Sometimes, the Final Sale section will encompass only a small part of the Sale page (e.g., items marked down by more than 50%).

It’s possible to navigate to Final Sale items from other parts of the page (e.g., you can find an on-sale print of your favorite Riviera Shirts through the normal website, but if it’s marked down and the sale page currently reads Final Sale, then the shirt is not returnable).

If you've received a damaged or defective item, please click here or contact a Ninja and they can help you find the best solution!

How helpful was this article?