Bonobos App & Other FAQs

In today's ever-changing world, it's important for companies to jump up on a box in the middle of Times Square and shout things like "We have an app!" But, usually that app doesn't really do anything...

Enter the Bonobos app, the app that does literally EVERYTHING (and when we say literally, we mean it in the figurative sense). Anything you can do on our website, you can do on the app - plus a few extra features just for our mobile-savvy customers! (One note - the app is currently for iPhone users only.)

Two great reasons to download the App: fine grained Push Notifications and the Closet feature.
 
Push notifications:

If there's something that mobile phone owners everywhere love, it's push notifications - you know, those little windows that tell you when you get a text, an email, or that a celebrity has left the house wearing sweatpants. You'll find that our push notifications are a lot like the ones you're accustomed to, except that ours are actually useful. Check them out below:



Sign up for whichever you'll find useful. One of our favorites is the "Order Status" notification which does some pretty swell things like let you know when your package is delivered or when our warehouse has received your return. It's no space program or electric car, but we think it's pretty cool.
 
Closet:

The closet feature of the App allows you to quickly scroll through everything you've ever purchased from us, with the ability to remove things which you no longer have or gave as gifts. You can filter your search by category (Tops, Bottoms, Outerwear, and Accessories), and each item will include size & fit details (no more wondering about the neck size on that dress shirt you bought 4 years ago!). Additionally, your closet will contain any Saved items that you've flagged to come back to.

Additionally, using our Outfitter feature, you'll be able to use the closet to build new outfits based on the products you already own!
 
 
Link to Article

The closet feature of the App allows you to quickly scroll through everything you've ever purchased from us, with the ability to remove things which you no longer have or gave as gifts. You can filter your search by category (Tops, Bottoms, Outerwear, and Accessories), and each item will include size & fit details (no more wondering about the neck size on that dress shirt you bought 4 years ago!). Additionally, your closet will contain any Saved items that you've flagged to come back to. Additionally, using our Outfitter feature, you'll be able to use the closet to build new outfits based on the products you already own! Link to Article

Absolutely! From your account page, you can navigate to a "Notifications" screen which allows you to choose exactly which notifications we send you. The default is to receive updates on everything: Order Status, Saved Items, Out of Stock items, Early Access pages, and new Promotions. We only want you to get updates you'll find useful, and even with all of them selected, don't expect a deluge of push notifications. The promotional pushes, for example, will only come out a couple times per year. Link to Article

Sure! The App exists to provide you with options, not push you on to some strange new platform. If you like browsing our website on your phone's regular browser, that's totally fine! We do recommend using Google Chrome, which can be downloaded for both iPhone and Android. Link to Article

Yes - any shopping you get done in the App (whether completing an order or just starting a cart) will carry over the browser, and vice versa. The one caveat here is that you must be logged in to your account in both places for us to keep track. If you're not seeing your orders or cart, just log in! Link to Article

Tired of spending a painstaking hour each morning looking at color swatches, crossreferencing the weather, and calling your coworkers to make sure your outfit won't clash with theirs? So are we! That's why our amazing tech team put together the state of the art Outfitter tool.

The Outfitter tools puts together personalized outfits for you based on the dress code you select, the weather, and your personal preferences. When you're logged in to the app, we can use your past purchases to help gauge which things you'll like!

Build outfits around any of your purchased items in the Closet, check it daily for a personalized Daily Outfit, or use it while shopping for suggestions on how to wear & pair some of the new items you're browsing.

Once you open the Outfitter, you'll have lots of options. Using items you already own and/or suggested items from our site, you can swap out some of the items and keep others; you can swap out all the items for a whole new outfit; you can change the dress code and/or weather; and you can save items for later and/or add them to your cart.
 
Link to Article

We use location access to assist with our Outfitter tool in selecting suggested outfits for you. From the location information, we pull real-time weather stats to see which clothes make sense. Dressing for the weather is no longer an arduous process of checking barometric pressure, feeling a familiar creakiness in your knees, monitoring rainfall, and seeing what the ol' mercury's doing. The App will give you a curated selection of weather-appropriate classics to choose from! Link to Article

Yes! The dress code is what we use to create your Daily Outfit, and you can update it at any time - just head into your Account section and choose from any of the eight options:
  1. Casual Daywear
  2. Business Casual
  3. Business Formal
  4. Wedding
  5. Night on the Town
  6. Black Tie
  7. R&R
  8. Work Travel
(We keep asking engineering to add in "19th Century Robber Baron," and they keep telling us "soon" - weird!)
  Link to Article

Apple Pay is one of the easiest way to complete a purchase in the Bonobos mobile app. It enables you to check out quickly and securely right from your Cart using TouchID or your iPhone passcode from right inside the app. All you need is Apple Pay set up and configured on your Apple mobile device.

As of now, Apple Pay is only available to folks using the app on the iPhone.
Link to Article

For any and all wholesale inquires, please send an email to wholesaleinquiry@bonobos.com with the following information:
 
  • Name of store
  • Buyer contact information
  • Number of years in business
  • Photos of store (inside & out)
  • 5 major brands carried

If your store and Bonobos are the right fit, our top-notch wholesale team will be in touch shortly. Link to Article